Since upgrading my router and TV box to V6 last week. When I try to watch anything on Netflix or Amazon video, the sound is out of sync on anything i watch on the TV. On the laptop or iPAQ it's fine. Is this a known issue. Never had this problem on the old box
I'm not using any external speakers. The sound is out of sync due to a lag in the processing. When I pause the tv the sound catches up but then is out of sync again after another 30 seconds or so. This is for both Netflix and Amazon prime. Normal tv is fine. I've tried resetting the box as well as reconnecting the connection.
Thank you for reaching out to us in our community and a very warm welcome to you, please can you advise are you recording something at the time the issue occurred, this is something that has been brought to our attention previously.
Thank you for the update, I have had a look our end and I can see that all your input power levels are out, one of the things that can cause this is a loose connection. please can you check all your internal cables rare hand tight.