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pauldsharpe
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Netflix / Amazon Prime Video not working

Hi all,

From today, videos on the Netflix and Prime Video channels just won’t play. I can browse the services and do everything else but when I press Play, nothing plays. Just a blank screen.

Any suggestions?

Thanks in advance.

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Emma_C
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Re: Netflix / Amazon Prime Video not working

Hi Pauldsharpe, 

Really sorry you're having an issue with Netflix and Prime, this isn't good. 

Are you still having this problem?

Is it only Netflix and Prime?

Does it happen on any other boxes in the house or apps?

Have you rebooted the box?

Have you got any issues with the internet?

Emma_C - Forum Team
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pauldsharpe
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Re: Netflix / Amazon Prime Video not working

Hi,

Thanks for the reply.

All sorted now. Not sure what the problem was but a reboot sorted it out.

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Emma_C
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Re: Netflix / Amazon Prime Video not working

Ah, perfect 🙂 

Thanks for letting us know! 

Emma_C - Forum Team
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