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endlessdark69
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Need replacement V6 remote

Trying to navigate the rubbish Virgin website and getting nowhere. how do i order a new remote as mine is broken

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LittleMick73
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Re: Need replacement V6 remote

Search replacement remote on here on follow the answers
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newapollo
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Re: Need replacement V6 remote

Hi endlessdark69,

You could try the text messaging service.

Just send  a text with a description of new remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, TV Faults option but best to call at 8am to avoid call queues.

For now you could download the TV Control app and use that until you receive a replacement remote

https://www.virginmedia.com/shop/tvgo-tvcontrol

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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