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Need a new remote for our V6 unit

We cannot find the back of our remote and it isnt very secure now without it, so we need a replacement please

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Community Manager
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Re: Need a new remote for our V6 unit

Hi @PLH51,

Thanks for posting 😊 sadly we can't replace remotes through the community.

However, our messaging team can do that for you via text. The number to text is 07533051809.

Alternatively, you can call us on 150 free from a Virgin Media line, or 0345 454 1111.

If you have any problems at all, just respond to let us know and we'll see what we can do to help!

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: Need a new remote for our V6 unit

Hi could you help me order a new remote as the one we have has died, tried everywhere to try to get one.... getting very frustrated......

 

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Forum Team
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Re: Need a new remote for our V6 unit

Hi Scottie88, 

Really sorry for the delay in getting back in touch and for any frustration caused. 

I've had a look and I can see that you've since had a replacement ordered. 

 

Please do let us know if you need anything else. 

Thanks

Emma_C - Forum Team
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