my tv says check signal cable ,done that still the same
That's not an error message a TiVo/V6 tends to generate, which makes me suspect it's a TV error. That in turn would point at an HDMI problem - have you tried another cable or port on your TV?
Any error generated by your VM box will have an error code/number with it.
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Good morning @Colinrudd1954.
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you are having some issues with your TV services.
As advised by Japitts, this does sound like a TV issue instead of a problem with the virgin media box.
How are things looking since your post?
I would try pulling your TV's power cable from the wall socket, waiting 60 seconds and plug back in. This sometimes resolves cable signal errrors.