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farouqtaj
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My V6 is unresponsive and I can access any apps

Is there a practical way for me to get in touch with Virgin media to get my V6 box replaced?

I started experiencing problems getting Netflix to work. It gradually got worse and got to the point where it just doesn't work. I've had to use the Netflix app on my Samsung TV instead. Then the Amazon Prime app stopped working. Now its so unresponsive I'm struggling to browse any channels.

I wanted to avoid spending hours on-hold to their call centre but doesn't look like there is any other way of contacting them.

 

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Anonymous
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Re: My V6 is unresponsive and I can access any apps

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can.

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