have been trying to contact virgin about moving v6 box to another part of my lounge.
how do I arrange for an engineer to come out.
If you have tried the phone and text support, wait here a Virgin Media employee will arrange this for you. There is a £99 charge for a non-fault call out.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Roughly how long will it be before virgin contact me re engineer call out.
Thanks for using the forums to get this issue looked into.
I will be happy to help get it sorted for you! I just have a couple of questions for you before we go ahead.
How is your V6 box connected to the internet, via WIFI or Ethernet?
If its connected via Ethernet, you may need to connect it via WIFI once its relocated, is this okay?
Yes,I think it is connected by wi fi.
Ah okay, thanks for letting me know 🙂
I'll send you a PM now so we can get this sorted for you.