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Moving Tivo box

I have just spent 90 minutes hanging on the phone, with Virgin Media to be past onto a technician only to be cut off. How do i arrange a Technician to move my Tivo to another position in the same room without having to call Virgin and waste another half day.

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Very Insightful Person
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Re: Moving Tivo box

staff can arrange this for you when they get the thread in the next 3-7 days.
This will cost £99

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Forum Team
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Re: Moving Tivo box

Hi Warren61, 

Thanks for your post and welcome to our community. 

Really sorry for the delay in getting back in touch, we have been busier than usual. 

We can certainly book in the visit from here but as advised this will cost £99.00. 

If you're happy with this charge then please reply to the message I'm sending now and we'll get the ball rolling. 

 

Emma_C - Forum Team
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