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Move box to another room

Hi there.

I know from various other posts the Virgin team will move a TV Box at cost to another room. What I don’t know is how to request/book this service? I’ve tried calling but the lines are always really busy. Doesn’t appear to be a self service option in account or through app.

Can anyone advise please?

Cheers

 

Dave

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Re: Move box to another room

Hi phone 150 free from a virgin phone or 0345 454 1111 from any other phone, go done the altering services or TV faults and technical advice route. Regards Micky