I have a Samsung US tv which I’m trying to use in the uk with a virgin v6 box. I have tried using different high speed hdmi cables and all the ports on the tv. I’ve reset the tv and the virgin box. But all I get is a message saying resolution not supported mode not supported. Virgin box is on 1080 resolution on my old uk tv. I can’t access virgin box settings when it’s connected to my US tv as it’s not getting a signal. Samsung assure me I can use my US tv in the uk. Anyone got any ideas? Thx.
There should be a setting on your US TV to change it over to PAL, but without the model number, it is difficult to assist you as how to do this. It may be an idea while your V6 is connected to the other TV to change the Video output settings, from the automatic settings, and select all the modes available. Home > Help & Settings > Settings > Video Output > Video Output Format > Change Settings Select each one below 1080p and press OK so they are ticked and then select Continue Put your V6 box in standby connect the US TV and take the V6 box out of stand by.
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