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Mix-Up

Gunfighter
On our wavelength

I was expecting a V6 TV Box, but instead I have received a Hub 5 Router. Whats this all about?

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Thanks for updating the thread Gunfighter. Pleased to see you recieved the correct equipment following the address mixup.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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See where this Helpful Answer was posted

5 REPLIES 5

Cardiffman282
Super solver

Did you upgrade your wider package to include Gig1? 

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Gunfighter
On our wavelength

No. I am having troubles with the TiVo box and was supposed to be sent a V6 box, but a

Gunfighter
On our wavelength

Cancel these messages, Yodel had delivered to the wrong addresses. All seems to be in order now.

newapollo
Very Insightful Person
Very Insightful Person

Thanks for updating the thread Gunfighter. Pleased to see you recieved the correct equipment following the address mixup.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hi @Gunfighter 

Welcome back to the community forums 

Sorry to hear you had some concerns with your delivery, but glad that it's all been resolved for you now. 

 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Here to help 🙂
Virgin Media Forums Agent
Carley