Menu
Reply
  • 8
  • 0
  • 0
lindsay100185
Tuning in
256 Views
Message 1 of 3
Flag for a moderator

Missing series on demand

Hi, 

I had been watching a new show called Manifest which is on sky one, it was advertised as 'all episodes available now on demand' and they were, I set a series link and bookmarked the show on my shows. I have 2 V6's and a Tivo and the show was being watched on all 3 boxes.

All episodes then just disappeared except episode 1. I have checked Virgin Go and all episodes are still available however the app won't allow me to screen share from my phone to TV.

I had to call 150 about another issue and the man confirmed I should have access to the show and advised he had raised a ticket and it will take 48 hours. It has nearly been 48 hours and still no fix to the issue.

I don't fancy spending another 40 minutes getting through to someone on 150. Does anyone have any suggestions?

I have manually reconnected to the virgin media service 😕 

 

0 Kudos
Reply
  • 2.17K
  • 121
  • 264
Forum Team
Forum Team
163 Views
Message 2 of 3
Flag for a moderator

Re: Missing series on demand

Hello lindsay100185

Sorry to hear this has happened 

So I can look into this for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

0 Kudos
Reply
  • 15.94K
  • 1.66K
  • 3.62K
Very Insightful Person
Very Insightful Person
153 Views
Message 3 of 3
Flag for a moderator

Re: Missing series on demand

This issue is well-documented and discussed in the forum:

564F2924-7E25-454A-B346-9286342E98FB.jpeg

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply