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Kryannah
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Missing programs

I have missing programs on demand/catch up I’ve rebooted & turned the box on & off I have also done settings but still the programs are missing 

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newapollo
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Re: Missing programs

Have you tried using your remote control Home Help & Settings > Help > Virgin T> go up to the top of the screen then TV Care and press OK >  Missing Channels.? > Refresh my channels list

Dave

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ozsat
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Re: Missing programs

Is it all programmes or just selected programmes? If selected programmed then some examples may help finds the problem.


@Kryannah wrote:

I have missing programs on demand/catch up I’ve rebooted & turned the box on & off I have also done settings but still the programs are missing 


 

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japitts
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Re: Missing programs

Hi @Kryannah and welcome!

Your question could mean a couple of things. If you mean "I'm missing some channels that I should have", then try newapollo's suggestion as a starter.

If, as I suspect, you mean "some programmes I want to watch OnDemand, aren't listed", then as per ozsat - if you can provide some examples (programme & channel) that will be a great help.

Also when you say you've "done settings", what do you mean by that?

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