I activated my virgin pack yesterday. I purchased the Big bundle TV package. Unfortunately a lot of channels cannot be viewed. Not even ITV 2 But I can watch them through the Virgin on the go App. Can any one please advise?
have you activated the box? There should have been a note in the packaging asking you to call in to do that. If you haven't then please call 08009539500. Please make sure you have the serial number for your box to hand, you can find this in Help & Settings > System Info > Diagnostics. It should be the 2nd line down.
You can also try the following to check for missing channels:-
Help & Settings > Help > TV Care > Missing Channels. Let it perform that for about 15-20min, and then restart your box by going to Help & Settings > Clear or Restart TiVo Box > Restart.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali