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daniellyoung
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On our wavelength
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Missing channels

Hi

im having exactly the same issue. BBC itv hd channels missing plus sky movies hd- on limited edition bigger bundle plus movies so plenty missing. Done reboot, reconnecting to network and an connected via Ethernet 

thanks

Dan

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Spencer_A
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Forum Team (Retired)
Forum Team (Retired)
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Re: Missing channels

Are you able to go onto the channel but it just doesn't display anything? 

If so can you go onto a channel that is missing, then go into Help & Settings > Settings > System Info > Diagnostics.  What you are then looking for is the Signal Strength of Tuner 0. Chances are if you are missing channels it's a Signal issue if it is not an area issue. If your signal strength on one of the missing channels is severely low you need an Engineer out


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