Hi. New V6 set up & same problem... missing 'lots' of channels! Also seeing a constant message "Sorry, there seems to be a problem. To help fix this issue, please visit virginmedia.com/tvcode and enter your Erro Code (7400)" that's floating around the screen, with no apparent way to get rid of it 😞
I have followed all the advice I can find in Help, power reset + full delete and re-set up of Box. NO JOY. Please help. Thank you.
Hi, sometimes this can be fixed by going to HOME > HELP AND SETTINGS > HELP then going up and across to TV Care and down to Missing channels. After doing this wait 20mins then Goto HOME > HELP AND SETTINGS > SETTINGS > NETWORK > CONNECT TO VM NOW. When this has completed then reboot V6.
im having exactly the same issue. BBC itv hd channels missing plus sky movies hd- on limited edition bigger bundle plus movies so plenty missing. Done reboot, reconnecting to network and an connected via Ethernet