Struggling to get hold of anyone to fix my problem and I know it can be fixed remotely. This has happened before and all my Sky and BT sport channels are missing from my 2nd box. The channels are all available on my other box. No call centre availability to resolve. I’m paying for this and frustrating as hell to not have the channels now that football is back. Couldn’t watch last night’s games due to this.
Thanks for your post on the forums and welcome to the community!
I am sorry to hear that Sky Sports and BT Sports are not showing on one of your 2nd box. It is possible that the agent didn't apply the channel codes to the 2nd box in error. This is something that can easily be rectified on our side.
I'll pop you over a PM so I can fix this for you. Check out the purple envelope for a message from me.