Virgin Media Community

[MadDog0870]

I am unable to manage and watch the recordings on my V6 Box on my PC. Clicking the link 'Manage my box' in the Saved section on both the Virgin TV Go Windows program and using an internet browse at 'virgintvgo.virginmedia.com/en.html?mode=pwa' return an error (see first image). The 2nd image shows the results of running the Windows Network Diagnostics tool.

I am able to manage my V6 Box when using the Virgin TV Go app on my android phone & android tablet. I now don't use a tablet having moved to using a 2 in 1 laptop using Windows 10.

Does anyone have any ideas to get this to work?

[dannylau · Accepted solution]

The TV go features are not available on pc's

[MadDog0870]

Hi dannylau,

Thanks for your response, one question though, why have a link to 'Manage My Box' on both the Virgin TV Go Windows app and the website if it doesn't work on PC?  Very mis-leading, either needs to work or be removed!

Paul.

 

[deans6571]

---

@MadDog0870 wrote:

Hi dannylau,

Thanks for your response, one question though, why have a link to 'Manage My Box' on both the Virgin TV Go Windows app and the website if it doesn't work on PC?  Very mis-leading, either needs to work or be removed!

Paul.

 

---

...because TV Go is a pile of 💩