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MY REMOTE IS NOT WORKING ??

Hi Can anyone advise me how I get my Remote for my V6 Set top Box working again? my remote has just stopped working I have changed the batteries for brand new ones, but it hasn't solved the problem I have been onto Virgin Media to do the step by step guide to helping with a broken remote and tried all the reccomendations including re-pairing the remote to the box.  Nothing has worked. I must have been supplied a faulty remote  control.

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Re: MY REMOTE IS NOT WORKING ??

In the meanwhile if you dont know already, if you have a smart phone you can install the VM TV Control app and select "Remote Control" from the menu.

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Re: MY REMOTE IS NOT WORKING ??

Hi phone and go down the Tv faults route they will send you a new one in the post.Regards Micky
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