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amigo66
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Lost TV v6 Box

I've lost my TV v6 Box, due decorating front room and removing all furniture,

out of the room, including my TV v6 Box.

How can i get a replacement TV v6 Box?

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newapollo
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Re: Lost TV v6 Box

Hi amigo66,

I hope you find your V6 box because a replacment will cost you around £100.

 
If you scroll down to the very bottom this link to priceguides  shows the cost of equipment .

You could call TV Faults on 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

You could also try the text messaging service.

Just send  a text with a description of TV Faults lost equipment  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

Or you can leave it a day or two and see if a member of Forum Staff pick thsi up for you.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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amigo66
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Re: Lost TV v6 Box

Thank you, very much for the info.

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amigo66
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Re: Lost TV v6 Box

My nephew has has found the box for me, as i'm disabled and on elbow crutches,

will i have to re-active the box, if so, can anyone advise me, how to do it?

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newapollo
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Re: Lost TV v6 Box

Hi again amigo66,

That's a relief.

The box should still work, unless it hasn't been used for around 30 days.

If the channels are  greyed out when you plug it in then try rebooting. If that fails ask the nephew to double check that all the all the cables are finger tight.

Failing that then you may need to phone 0800 953 9500 to get your box re-activated.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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amigo66
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Re: Lost TV v6 Box

You are a diamond, thank you very much for your help.

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newapollo
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Re: Lost TV v6 Box

You're welcome amigo66,

We are here to help each other. Any problems you know where to come.

Adios Amigo 😄

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali