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eblue1972
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Lost Sky Sports after upgrading to 350mb

I upgraded my speed yesterday with a Charlie and kept my full house bundle with sky sports but now my sky sports has disappeared, spent 40mins on hold for faults only to be cut off, bit annoyed tbh - can anyone help pls account [removed]

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japitts
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Re: Lost Sky Sports after upgrading to 350mb

Try following Home > Help & Settings > Help > TV Care > I'm missing some channels.

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eblue1972
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Re: Lost Sky Sports after upgrading to 350mb

thanks for that but sadly it didnt work

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japitts
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Re: Lost Sky Sports after upgrading to 350mb

If you've not already, try restarting your box too. Home > Help & Settings > Restart my TiVo.

If that fails, then there might be an account-specific reason for this - in which case, calling in will be the best way to resolve.

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ozsat
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Re: Lost Sky Sports after upgrading to 350mb

It is more likely a billing issue than a fault - I got through to billings this morning to someone in the UK after a 30 second wait.

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