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Lost Coaxial cable

Hi all I moved outlets V6 box to decorate the lounge and now I can’t find the short coaxial cable that goes from the splitter to the V6 box. 

 

Can I replace it with any coaxial cable or do I need a special one?

 

thanks

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Re: Lost Coaxial cable

Hi you will need contact virgin to get the correct one.Regards Micky
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Re: Lost Coaxial cable

Thanks Micky

I have spoken to them 4 time and get answers from "any coaxial cable will do go and buy one from a hardware store" to "nothing we can do we will send an engineer out"  

 

I don't really want to pay for an engineer to come and plug in a simple cable.


Does anyone have any details of the cable?

 

Any help would be greatly appreciated!

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Re: Lost Coaxial cable

Hi you are being misled re buying a coxial cable, as I stated in my original post you will need to get it from Virgin, if they won't send it you have no option but to have an engineer to fit it as it may also require the levels to be set correctly, your problem is that you lost it, which is a non fault issue there so you are liable for any costs.Regards Micky
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Re: Lost Coaxial cable

Yeah I agree.  Totally my own fault.

I have an engineer booked in to come tomorrow.

 

Thanks for your responses.

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