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Losing channels on V6. Error W02

I am in the Birmingham area. Losing more and more channels on my V6 box. Was around 6 and now 13 have gone missing. Most have the W02 message. Others are so pixelated as to be unwatchable. Tried rebooting but has not sorted this. The channels came back for a day but now things are even worse. I will call this in but is anyone else having this problem?

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Re: Losing channels on V6. Error W02

If anyone else on your local network is experiencing this, it should be reported on the status line- 0800 5610061

If that service gives the all-clear, it is safe to assume your fault is not "known" and therefore needs reporting.

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