@Molly_G wrote:
Hi @CatL,
Welcome to the forums and thanks for posting regarding the cable.
Our VIPs have been correct in advising that this would require a tech visit to install the correct cable needed, as this ensures your service and neighbouring ones still run smoothly. The call out fee is £99.
If you would like to book an appointment do let us know and we can arrange this.
Many thanks,
That's a bargain. I'm so sorry mentioned the £5 ones from amazon..... I didn't know that's against terms . Well done the VIPs.. Helping the normal persons again . What about asking the virgin staff in the street for a longer cable from there van? Maybe giving them a drink Is that OK?.