All working fine now, sorry - it was my fault, I didn't realise that I had to ring up VM and get the V6 box activated. Once I had phoned 150 and selected Activation the box started up perfectly, connecting to my hub via wifi. Thanks again though.
Thanks for coming back and letting us know things are resolved now.
If you have any further issues you know where to find me.
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.