Thanks Japitts, you are indeed very insightful. And thanks Newapollo.
Japitts - I do understand how how most channels aren't worth a light, which is why they have to get 'bundled'. In fact, I used to work for Birmingham Cable (Telewest) so I know a bit about that. It used to be that a customer could add whichever channel he wanted, for (I think) one pound per channel. Happy days, but at that time the corporate message was that almost none of the services made money, whilst the pay-per-view sporting events attracted the real revenue. Now that I am just a paying customer (rather than getting it free as a member of staff) I find it all very expensive. I don't want most of what I get 'bundled' to me, and I find the Virgin website descriptions of services oblique as they refer to names of bundles which don't relate to the names of options in the channel guides - which also change too frequently.
Newapollo - On my V6 box channel 266 is Nat Geo, showing Car SOS. That channel is not listed in the Channel Guide PDF and is not shown in the Personal Picks document. It has not been dropped from my box.
I suppose that, overall, I am disappointed about a few things:
That I cannot pick what I really want without having to pay for such a lot that I don't want (don't they realise that we all have increased costs of living now to deal with).
That the web info is oblique to say the least (bundles in some settings, channel lists in others).
That prices are not clear online - or anywhere. I don't know why companies can't be honest about pricing, as customers shouldn't have to negotiate.
That existing customers seem to have to threaten to leave in order to get 'retained' with discounts.