Purchased a new Samsung tv with the new enhanced audio return channel and it’s connected to my Samsung sound bar but it’s so out of voice sync on the virgin media v6 box I’ve spoken to Samsung and richer sounds and looked on google and from what I’ve been told it’s a software issue on the v6 box with voice sync and the earc anyone else having lip sync issues using earc
Its normally a software incompatibility between the 2 systems. You could try the following
• Where possible, ensure the TV is connected directly to the TiVo/V6, not via an amp. • If you have an amp or soundbar, and their TV has an optical output, connect it TiVo/V6 → TV → Amp. • Check if the TV has any lip-sync adjustments. • Turn off any picture 'enhancements' on the TV such as high refresh rates or Movie Mode. Try turning on Game Mode. Try turning the TV contrast down. On recent Panasonic TVs, try enabling “1080p Pure Direct”. • Try changing the TiVo's Dolby setting, either to Dolby or PCM, and see which is better.
I work for Virgin Media - but all opinions posted here are my own