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Light switches & fridge door affecting picture signal

Ever since we had our virgin box upgraded to the v6 box we've had nothing but problems with it. The main issue which is extremely annoying is the picture signal keeps going although the tv guide etc still comes up when you go to a channel its just blank with sound. This happens every time the box is turned on when the tv is on, so the box has to be switched on & then you have to wait for it to be on properly before switching the tv on. If someone is watching the virgin box & the kitchen light switch is used it can cause the same problem the same thing can also happen when the fridge door is opened! The weird thing is if you record anything whilst there's no picture when you play it back there is! Engineers have been out several times & I'm sure as good as they are havery no idea what the problem is we've been told it's our tv & also that it's our hdmi cable although everything plugged into the tv works fine. This issue never happend with our previous box. Just wondered if anyone else has had similar probless or knows how we can fix it

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Re: Light switches & fridge door affecting picture signal

The easiest and cheapest thing to first do is to replace the HDMI cable, make sure it's High Speed.

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