Menu
Reply
Highlighted
  • 6
  • 0
  • 1
Tuning in
161 Views
Message 1 of 4
Flag for a moderator

Kids channels

Good morning,

I have read that there would be free kids channels during the lockdown?

We can't see none of them, I have three children, we started to use Virgin Media on Sunday. Still very few channels are on the TV, I tried turning off and on the box, also tried to run the service network connection from the Help&Settings.

Please advise.

0 Kudos
Reply
Highlighted
  • 26
  • 6
  • 11
Forum Team (Retired)
Forum Team (Retired)
149 Views
Message 2 of 4
Flag for a moderator

Re: Kids channels

Good Morning,

Yes you should be getting the kids channels for free just not all but most.

if you have just started with virgin there might be something a little wrong with your account.

if you send a message to 07533051809 explaining you are missing some channels they will get back to you.

hopefully this helps

If the advice has been useful please hit the Kudos thumb and mark this reply as Helpful if issue resolved.


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 6
  • 0
  • 1
Tuning in
127 Views
Message 3 of 4
Flag for a moderator

Re: Kids channels

Good afternoon,

 

Thank you for your response. I texted to the number as you suggested, but they haven`t responded.

0 Kudos
Reply
Highlighted
  • 10.83K
  • 855
  • 2.37K
Very Insightful Person
Very Insightful Person
123 Views
Message 4 of 4
Flag for a moderator

Re: Kids channels


@Aqua73 wrote:

Good afternoon,

 

Thank you for your response. I texted to the number as you suggested, but they haven`t responded.


it's going to take a while

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply