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Jumpy playback

In the last week when i record a show, or attempt to rewind a live show, the playback is unwatchable. The picture jumps, cuts out and the sound is distorted. No issues on live shows ( unless i pause and then playback) i have done the reset and no change. Now reliant on itvhub and bbc iplayer to watch shows i had recoded. Andrew. 

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Re: Jumpy playback

Hi Joebolton, 

Really sorry that you're having some issues with the services as well as for the delay in getting back to you. 

 

I've had a look at your account and there's no obvious issues showing. Is this still happening now? 

Does this happen with all shows and channels or a specific show or channel? 

Let us know and we can assist further. 

Thanks. 

 

Emma_C - Forum Team
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