Virgin Media Community

[g0nz0]

Hello,

My Tivo V6 is place in a TV cupboard but the remote never works as I think it's on RF and not Bluetooth, is there a bluetooth option I can get to help with this?

I had SkyTV before and it was all Bluetooth.

Thanks

[jb66]

It can be setup to be RF which works through walls or it can be setup as IR which needs line of sight.

As long as you have the correct remote you can pair it up via RF via the settings menu of the V6

[g0nz0]

How to I check it's on RF and if not change it to RF?

Thanks

[Ernie_C]

https://www.virginmedia.com/help/virgin-tv-pairing-tv-remote

[g0nz0]

That link only shows 'pairing' which is already do as I can use it if the cupboard door is open, I can't see the RF instructions.

[Ernie_C]

Pairing is the process to make the remote RF.

[g0nz0]

Hmm must be paired then, but won't work when it's in the cupboard. If I open the cupboard it only works if I aim at it, if I use it pointing away from it with the door open it still doesn't work, only direct sight.

[g0nz0]

So....on step 3 I never get the green flashing lights on the remote, only red ones.

"Now hold the Info button on the remote down for 7 seconds. The light on the remote should flash green twice."

[g0nz0]

Fixed - Replaced batteries! Why I don't know as the previous ones were also new.

[Vikki_M]

Hi @g0nz0

Thank you for your post and welcome back to our community.

I am happy to hear this is now fixed for you 🙂

We are sorry for any inconvenience that may have been caused in the meantime.