Issue with Netflix access on 2 of 3 V6 boxes

[Russell13]

I recently have been locked out of Netflix (Ch 204) standard on 2 of my 3 V6 boxes. Once red button pressed on remote I get spanish with 5 icons and cannot get any further. Reset through Netflix all good at their end ...help

[Vikki_M]

Hi Russell13

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you are having with Netflix on two of your boxes.

Are you able to access Netflix via the app instead of the channel?

This will be under the Apps and Games tab on the Home page. 

Please pop back to us when you can.