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Liam33
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Issue WWE wrestlemania V6

Hi I purchased for wwe wrestlemania at the weekend I have two v6 boxes but the main one downstairs is not letting me watch keeps saying setting up channel will be available soon but I can watch it upstairs. Rang virgin today they been so unhelpful I tried rebooting my box everything but still having the issue can anyone help me thank u 

[MOD EDIT: Subject title changed for clarity]

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japitts
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Re: Issue

I'm assuming Wrestlemania is a PPV OnDemand event?

If so - I'm not sure if you pay to watch this on a per-box basis or a per-home/per-account basis. That's a possibility, though I'm not sure.

Can you watch other VOD programmes on this second box ok? And watch the same channels as on your main box? I'm trying to check that your TV package is correctly replicated on your second box, and that's not a possible cause.

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Liam33
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Re: Issue

 Normally when you book a Ppv event you can warch on multiple boxes but the error I get from one box is setting up tv channels will be available soon but can watch it upstairs perfect only recent to 360 software 

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japitts
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Re: Issue

Ah. In post 1 you said you had V6 boxes. You're now referring to V360.

Hardware aside, they're completely different boxes running different software.

Can you clarify which you have?

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Liam33
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Re: Issue

V6 boxes I have but can’t stream the ppv event on the main box 

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japitts
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Re: Issue

Thanks for the confirmation.

Are you able to swap the boxes around, to check if the issue follows the same V6?

I'd certainly be minded to watch the PPV event on the working box for now, to save missing out.

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Liam33
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Re: Issue

I’m upstairs mate but gonna leave virgin soon there so useless never help at all so many people having issues a lot 

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Richw1982
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Re: Issue

problem is most providers are the same, a lot of people leave and come straight back

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Liam33
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Re: Issue

Yeah most people leave don’t look back if they done a good service people would recommend 

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Alex_RM
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Re: Issue WWE wrestlemania V6

Hi Liam33,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you had some issues watching the wrestling. If the second box is a non TiVo box the even can be found under "Current and Bookable events"

 

Can you confirm if that's how you were accessing it?

 

Alex_Rm

 

 

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