The info banner is constantly showing "To be announced" for most of the channels on my V6 box therefore giving no information on programs and consequently no longer recording programs previously set to record. We have checked all connections and re-started the box several times but still no joy. The other box in my bedroom doesn't have this issue. This has been the case for around five days and of course no actual person at Virgin Media to speak to.
So we tried swapping the boxes and the bedroom box loaded up fine in the lounge. Unfortunately the lounge box has the same issues in the bedroom so it looks like the box has a fault. We will be contacting Virgin to sort this out. Thank you for your help.