Virgin Media Community

[juliedg65]

We have 4 v6 boxes and can’t get itv channel 103 or bbc 1. and bbc2. Code W02. Resetting boxes doesn’t work. They are all connected correctly. No known issues in area.

we can watch itv HD channel 113 and itv plus one.

any ideas?

tried calling virgin but can’t get through.

tia

[jb66]

Sounds like a weak signal coming into the property