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Johnny1983
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IT team Cms ticket raised

Good morning. 

A Cms ticket was raised to your IT team last Thursday 14th May for a recording issue. It was for life below zero program on Dmax channel. Its recording programs with no series or episode numbers next to it. Which means my V6 can't tell whether its new or rerun. When would you expect this to be resolved? 

J.H
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dannylau
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Re: IT team Cms ticket raised

Generally the episode info is up to the channel provider, if they just input generic info not a lot can be done 

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Johnny1983
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Re: IT team Cms ticket raised

The lady who raised the ticket seems to think it is fixable. So will see what the outcome is. I will get a call or text once the team have resolved it. 

J.H
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