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I can't get ITVX working on my V6 box

Bigmalc40
Dialled in

I've had the same issue since January this year, still got the same issue, When I tried to contact Virgin Media support staff last week, they just sent me a link to my mobile so you can try to fix the problem yourself...Terrible.

  

1 ACCEPTED SOLUTION

Accepted Solutions

Steven_L
Forum Team
Forum Team

Hey Bigmalc40,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having trying to add access ITVX, are you able to advise what issues you're having and if you're getting any error messages, please can you share a picture of them?

Kind Regards,

Steven_L

See where this Helpful Answer was posted

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

What's the issue you're having?

There's a good chance you can get some help on this forum if you explain, looks like you added to a previous thread rather than starting a new one - which is usually quicker in the long-run.

When you're responding, also check you definitely have a V6 & not a TiVo - https://www.virginmedia.com/care/tv-fault/which-tv-box 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team

Hey Bigmalc40,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having trying to add access ITVX, are you able to advise what issues you're having and if you're getting any error messages, please can you share a picture of them?

Kind Regards,

Steven_L