Just received quick start kit. Realised has to be connected via Ethernet to hub in bedroom. Tv is in lounge. Two coax boxes in flat. One in bedroom with hub, old tv coax in lounge. Need a engineer to reconfigure cabling. How do I call for a visit?
It was connected to the coax that used to give me tv years ago, but now they want me to use the coax box used by the hub... in the bedroom... with the splitter. Initially I had old tv coax plugged in and a powerline adapter to the hub, but it refused to connect to internet.
Thanks, I gave it a try again, but still wouldn't offer me wifi, or connect via the powerline adapter.
I have just confirmed that the coax I'm using is live, as the old cisco box connects and gives me a channel guide. It also says my old viewing card is out of date. No surprise there! At least the coax is definitely sending a signal.
If only I could set up the box to automatically use wifi...