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ChrisCoe13
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How to contact an Engineer ?

Continually loosing connection to V6 box

Have changed V6 box, HDMI cable, TV and V6 connector

Need cabling checking out by an Engineer please

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apcyberax
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Re: How to contact an Engineer ?

when you say lose connection what do you mean. does your TV say no signal from the HDMI?

can you explain what you mean by losing connection
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ChrisCoe13
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Re: How to contact an Engineer ?

Hi thanks for responding 

The TV just goes blank for a few seconds then comes back on

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apcyberax
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Re: How to contact an Engineer ?

does this happen when watch live TV only or when watching recorded tv or in the guide?

there are 2 possibilities here
1) the tivo signal to
2) the TV is losing the HDMI connection to the tivo
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ChrisCoe13
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Re: How to contact an Engineer ?

Actually that’s a good point - I think only when watching live TV

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