Virgin Media Community

[ChrisCoe13]

Continually loosing connection to V6 box

Have changed V6 box, HDMI cable, TV and V6 connector

Need cabling checking out by an Engineer please

[apcyberax]

when you say lose connection what do you mean. does your TV say no signal from the HDMI?

can you explain what you mean by losing connection

[ChrisCoe13]

Hi thanks for responding 

The TV just goes blank for a few seconds then comes back on

[apcyberax]

does this happen when watch live TV only or when watching recorded tv or in the guide?

there are 2 possibilities here
1) the tivo signal to
2) the TV is losing the HDMI connection to the tivo

[ChrisCoe13]

Actually that’s a good point - I think only when watching live TV