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tf2169
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How does one book an engineer visit?

Having problems with my V6. Message on tv tells me to call 150.

Call 150 and still waiting over 30 mins later to talk to someone. 

The auto voice did say I could get a text with a link to fixing the issues...correct details inserted but no text received!!

Online it says I can arrange an engineer appointment, but how? The whole system just sends you round in circles!!!

Frustrating!!!!

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jbrennand
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Re: How does one book an engineer visit?

While you are waiting for VM input - tell us what the problem is with the V6 and why its telling you to call it in? There might be a simple "fix" someone on here knows about.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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