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How do I order a replacement remote control?

I've tried everything possible to get my TiVo remote to work after it suddenly stopped. Stupid amounts of new batteries but nothing's happening. The only hope was a red light flashing twice when the batteries are replaced but after that's happened, the remote is non responsive. 

Searched online and spent over 20 minutes waiting for customer service to answer to order a replacement but as expected, I'm stuck with the app and a faulty remote.

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Very Insightful Person
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Re: How do I order a replacement remote control?

It has to be done via hone via customer services. Select TV faults. It cannot be done via the Forum.


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: How do I order a replacement remote control?

Also, try pressing clear and TV. Thumbs down 3 times. Then OK. Just to be sure.

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