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Help on apps

Joining in

Hi, my BBC iPlayer, itvX, and all other apps have not been working for the last 4 days, it says Loading but then doesn't, help please 


Very Insightful Person
Very Insightful Person

Restarting your V6 via the Help & Settings menu may resolve this.

However, check your V6's internet connection is working first - can you view OnDemand programmes without apps? C5 & Sky programmes are a good test.

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Forum Team
Forum Team

Hey Nannyjo50,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your apps on your TV box at the moment, have you tried the advice from japitts to resolve the issues that you're having?

You could also try to clear the cache on your box, you can do this by pressing the following buttons - Home > Thumbs down > Thumbs up > Play > Play > Play 


Kind Regards,