But my husband has also told me that he has plugged the HDMI cable into other devices which do not give this distortion and he thinks there is something wrong with the virgin box or the incoming signal as sometimes the is distortion on the TV channel like the old analogue signal lose but when you change channels or disconnect and reconnect the box it solves the problem temporarily.
Hey there singingsister, sorry to hear about the HDMI connection issue you're having whilst watching TV. Can I ask whether you've tried a different HDMI cable connected to the TV Box to see if it gives the same problem? I've tried to check your TV Box details but as it's not on, I'm unable to see the details. If you're still having problems, please turn your TV box on also so we can check and let us know about the different HDMI cable.