Menu
Reply
Samjo
  • 1
  • 0
  • 0
Joining in
618 Views
Message 1 of 3
Flag for a moderator

HD channels sound out of synch

All the HD channels except bbc2 and ITV have the sound out of synch. Tried turning off and on again, resetting, changing sound settings on TV but nothing works. Makes the channels unwatchable. Can anyone help?

Tags (1)
0 Kudos
Reply
Steve1701
  • 571
  • 25
  • 112
Rising star
598 Views
Message 2 of 3
Flag for a moderator

Re: HD channels sound out of synch

Hi Samjo,

Have you tried checking the sound settings on your V6 ?

Click, Home > Help & Settings > Settings > Audio ...

Try changing the Audion from Dolby Digital, to Dolby Digital to PCM, the click TV, and see if that has made any difference.

You could also try changing the HDMI port you are using, 1 to 2 etc.

🤞

Steve

Utrinque Paratus
0 Kudos
Reply
Paulina_Z
  • 3.94K
  • 137
  • 281
Forum Team
Forum Team
528 Views
Message 3 of 3
Flag for a moderator

Re: HD channels sound out of synch

Hi @Samjo,

Welcome to our Community Forums! Thank you for your first post, and I'm sorry to hear that you're experiencing some issues with your TV services and that the sound is out of synch on most channels! I can understand that this is frustrating. I'll do all I can help assist on this issue and help you resolve this. 🙂

Can you tell us if the advise provided by @Steve1701 was helpful to your issue? If so, has this resolved your issue completely, or are you still experiencing some problems with this?

You can always take a look at our TV Faults page to see if this can help resolve your sound issue. 

Please keep us updated so we can assist further if needed. 🙂

Thank you,

Paulina_Z
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply