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Green screen

I have just cane home from working a 14hr shift in a care home and now i cant even relax as now my tivo isn’t working and is stuck on a green screen, i do not appreciate he amount of issues i get with virgin media it seems every week there is another issue.

how am i meant to get you his fixed during lockdown when i cant even get through on the phone to get this fixed? This just makes me want to find another company for my tv as i dont go to work grafting against covid19 to come home and not be able to relax 

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Very Insightful Person
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Re: Green screen

A green screen means that the hard drive has failed, not really anyone's s fault, you can either call it in or wait here for some one to get to your post 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Green screen

Morning Marcopolo2,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with the TV, can you  please confirm if after a reboot anything changes?

 

Can you confirm what colour the light is on the front of the box?

 

Alex_Rm

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