Help we’ve lost our TiVo to the dreaded green screen - ‘serious problem detected’ can you help please?
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Your hard drive has gone to meet its maker, you need a box replacement...
You can either wait on here a few days for staff to pick this up, or call C/S on 150/0345 4541111 and report it immediately.
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Thanks for this - will do!
Thanks for posting and apologies for the TV box issue.
I've not been able to locate your details via the forum information provided, so have you spoke to the team since posting?
Please let me know if you need further assistance
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Hi John - we rang 150 and they did a signal test but we’re not having any joy getting hold of anybody when we’ve rang back - I know it’s down to limited staff etc so if we can sort it here that would be great - is that possible?
Of course, thanks for coming back to me. I'll PM you now to get some details