@MrRik wrote:Hi
We keep finding our remote not working; the green light keeps coming on and staying on - sometimes we can get this to go off by pulling the batteries, and replacing but sometimes the green light is still on when we replace.
Any ideas what might cause it? It doesn't seem to have a pattern, but while the light is on, the remote doesn't work the box.
...sound like the remote is in 'Pairing' mode:
, hence why its not working.
Perhaps try and re-pair the remote :
https://www.virginmedia.com/help/virgin-tv-using-tv-remote#tab1
