Menu
Reply
Highlighted
  • 7
  • 0
  • 0
Tuning in
6,448 Views
Message 1 of 2
Flag for a moderator

Green light on remote

Hi

We keep finding our remote not working; the green light keeps coming on and staying on - sometimes we can get this to go off by pulling the batteries, and replacing but sometimes the green light is still on when we replace.

Any ideas what might cause it? It doesn't seem to have a pattern, but while the light is on, the remote doesn't work the box.

0 Kudos
Reply
Highlighted
  • 2.63K
  • 52
  • 380
Problem sorter
6,395 Views
Message 2 of 2
Flag for a moderator

Re: Green light on remote


@MrRik wrote:

Hi

We keep finding our remote not working; the green light keeps coming on and staying on - sometimes we can get this to go off by pulling the batteries, and replacing but sometimes the green light is still on when we replace.

Any ideas what might cause it? It doesn't seem to have a pattern, but while the light is on, the remote doesn't work the box.


...sound like the remote is in 'Pairing' mode:

Vm remote Green.JPG

, hence why its not working.

 

Perhaps try and re-pair the remote :

https://www.virginmedia.com/help/virgin-tv-using-tv-remote#tab1

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571
0 Kudos
Reply