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Mellyrich21
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Green Screen issue

on ‎18-01-2021 22:59

TIVo box had the green screen that I now know tells me I need a new box. After 15 mins of trying to find text support to thought it wise to post on here. After numerous times of ringing "customer service" in the past I don't have the mental strength to sit on the phone for 2 hours. Please can someone help and get a new box to me? Thanks

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japitts
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Re: Green Screen issue

on ‎18-01-2021 23:29

I sympathise with your C/S issues, but unfortunately persisting with the telephone route to report your box fault really is the best way at the moment.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Mellyrich21
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Re: Green Screen issue

on ‎19-01-2021 13:44

Is it really the best, or the only. Because 'best' is not is word I would use for virgin customer service!!

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