on 11-01-2023 17:44
I had the green screen of death this morning and was disappointed that I’m not able to get an engineer visit for 3 days.
On the plus side I’ve booted up my little used fire stick and guess what? … everything that I watch including live streamed main channels is there for free, also my subscribed channels are all available.
I think that I may have just found a way to save £80 per month. that’s going to help with the gas bills!
#cozzilivs
on 11-01-2023 18:24
Its a residential service with no fixed SLA for callout times. Only registered vulnerable customers have access to priority callouts, & even then only for essential Broadband & Phone service faults.
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on 11-01-2023 21:23
So you agree that it’s poor?
on 11-01-2023 21:27
Does your Firestick have 6 recording tuners?
Next day repair responses would have cost implications. Are you prepared to pay extra for a service with SLA's?
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on 11-01-2023 22:16
No but I never use 6 channels.
11-01-2023 22:28 - edited 11-01-2023 22:31
@westridge177 wrote:So you agree that it’s poor?
It's normal for a residential class service. Business class services do have an SLA but it comes at a premium.
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